Aqua Palms & Spa - Honolulu

See külastaja ei jätnud kommentaari.

See külastaja ei jätnud kommentaari.

rooms were nicer than I expected for a three star hotel.

The hotel is great for the price if you don't mind being in the "MIX". Right downtown hard to park for check-in. Very Clean and the staff was very courteous. I had a problem with the sliding patio door but maintenance man was there quickly and was very friendly.

I was completely happy with this hotel. The only thing I was not pleased with was the fact that we booked our hotel with two queen beds. When we arrived the only room that they had available was a queen size bed with a sofa sleeper. This apparantly qualifies as a queen bed. Everything else about this hotel was great. The staff was extremely friendly and helpful.

this hotel totally exceeded my expectations! the only thing that i would change is the check in. you need a code/your room key before you can enter into the parking structure. there is no place to park other then the sidewalk. just one male staff member was not very friendly, he should have been a little more personable. the pools tiles are coming off, they should fix that. Other then that, the stay was awesome, the room was beautiful. the bed was soft & comfy. super close to or mai tai's bar. GREAT!!!

See külastaja ei jätnud kommentaari.

See külastaja ei jätnud kommentaari.

Having read some reviews I was a bit anxious about the overbooking some had mentioned. However as we were arriving late I emailed the hotel and was impressed by the speedy response. All 3 lifts were working and we hardly had to wait at all. The breakfast altough not spectacular was fresh and adequate. The best thing about this hotel is the location. It is right opposite the Hilton and you can just stroll through their grounds and use their stretch of beach which is quieter and beautiful!

See külastaja ei jätnud kommentaari.

This hotes is at a great locateon. Just across the street fromt the beach. I have a Diamond Head view and could see both Diamond Head and the ocean. The only thing that really needs changing is the breakfast hours 7:30 am to 9:00 am on the weekends. The time needs to be extended.

Exceeded our expectations. Didn't know there was a hotel in this location but it was so convenient, you can walk everywhere and the beach access is right across the street! Many restaurants within walking distance made it so wonderful. I definitely would stay there again. Friendly and helpful staff always available to assist you. The only downfall was the elevators took so long, I think one or two were begin constantly serviced so wait time seemed longer than usual but it just took some planning ahead on our part.

We really enjoyed our stay. Street noise on Lanai really loud even on the 11th floor. Room was quiet. Staff very helpful. Good location. Right across from the Hilton Hawaii with good shopping close. Biggest problem we had was finding the front of the hotel. You actually pull up on the walk in front of the hotel to unload. You are then given a card to get into garage.

updated appearance which was nice. Free hi-speed internet, 42" flat screen (don't have one at home), nice soft comfy beds. Parking was a problem. Website said parking available but doesn't mention a fee. On check in for five days @ $20/day was an extra $100 less to spend on other stuff. after we checked in, I looked at the Aqua website and if I booked directly, We could have saved half of the parking. Hotels.com did price match for us however I should have did more research on the parking before booking.

The Aqua Palms was a great hotel in Waikiki. It is right across the street from the Hilton Hawaiian Village (easy beach access) and there is a trolley stop right in front of the hotel. It was a great value for the money, especially in Waikiki. We would definitely stay there again. The only complaint was that the elevators were slow, but it didn't hamper our stay.

See külastaja ei jätnud kommentaari.

Close to the main part of Waikiki and the facilities are clean. Pool is small and could use some upkeep.

See külastaja ei jätnud kommentaari.

See külastaja ei jätnud kommentaari.

Hotel is on a busy street, very noisy during day and Night.The hotel needs to be completely updated. I was very disappointed I selected this hotel.

There are some serious problems with the customer service at this hotel. Maybe i just caught them at a bad time -- not my concern! A girl named Berna at the front desk was terrible on the phone as well as in person. She should be re-trained or terminated. The manager was equally useless on the phone and in person. The elevators are under repair and the fire alarm went off at 6am -- forcing us to clear the building. I called to ask the front desk what that siren was and the person said "I don't know" and she would send someone up to check. Doesn't she know what's going on? The only bright spots were the room attendant "Chaly" and "Larry" at the front desk. They need to get it together. They have other properties that are run much better. Manager's need to be evaluated and re-trained NOW!!!! I don't recommend this hotel until this is resolved -- I want a REFUND!!!!!! Truly,UPSET!!!!, Jeff

I was pleasantly surprised at the quality of the Aqua Palms & Spa hotel. Being a returning island resident, I appreciated its location on the downtown side of Waikiki. The hotel staff were unfailingly pleasant and answered my questions the 3-4 times I needed assistance. Having a parking garage was very helpful. I had a problem with an intrusive litle hum that maintenance quickly diagnosed and addressed. All this offered at a price that lower-quality hotels were asking, what a deal. I am definitely coming back to this hotel. And no, I am not getting paid or comped for this endorsement!! The hotel was full during my stay, so the secret is already out.

convenient access to Waikiki shopping,adequate in-rrom amenities, Excellent for budget conscious vacationers

We have stayed here a few times and the only complaint is the slow slow elevator system. However this time I did go for a massage....one of the best I've ever had and it was interuppted with maintenance pounding above me. When I complained to the front desk nothing was really done about it.

See külastaja ei jätnud kommentaari.

We stayed at the Aqua Palms and we had a great time. The hotel is 5 min. to the beach and right next to the Hilton Village. Friendly and helpful staff, nicely decorated rooms and lobby, good European style breakfast, we have no complaints at all. In fact, we are reserving another week in May to go back.

I booked a room here for three nights. The bed was comfy and the room was clean and the room decor was simple yet nice. The hotel is at one end of Waikiki, so if you want to be in the bustle, this is not for you. It is far enough away from the noise, but close enough to both Waikik and the Ala Moana mall to walk. It's also on a major bus line ... and only $2 to take the bus. It costs $20 to park your car overight. The continental breakfast was OK..just apples, oranges, bananas, and various breads and coffee and juice. The pool area is nice and clean but not big. Oh, and the elevators are in the process of rennovation, so be prepared to wait in the mornings and evenings for an elevator (kind of slow) or request to be put on a lower floor so you can take the stairs. On another note, do not eat at the IHop next door. I felt it was dirty and low quality. However, if you walk by it to the corner, you'll find the Wailua Restaurant...they have great breakfast and coffee ...

Some of the furniture was very worn. The beds were clean and comfortable.

Great for business travelers and quick getaway

It's not a stellar hotel, and the elevators are being renovated (as of March 2009), making traveling between floors a slow process, but it's very centrally located, the rooms are perfectly fine, and the price was excellent when I was there. I would recommend this.

Overall the Aqua Palm and Spa is very good value. It location is very convenient:not to far from the tourist area and easy access to downtown Honolulu for business travelers. My only issue is the elevators are slow.

This was my wife's and my second stay at the Aqua Palms and Spa. We really like it there, especially for the price that we pay each time we go. There were other hotels for lower cost, but we wouldn't have gotten the same quality for the dollar that we get at the Aqua Palms. The Aqua Palms is right at the beginning portion of Waikiki, so getting in and out is reasonably easy. The hotel has parking, but there is a $20/day charge, which is expected when living in Hawaii. Some hotels don't have parking at all, and guests are relegated to parking their vehicles on the street. We've stayed in two different standard size rooms now, and they are really nice: flat screen TVs, high off the ground full size bed, couch, great A/C, the bathrooms are beautiful and clean, etc. We checked in at night, but had a nice view of the city. The next morning we looked out and we could see Diamondhead. Although we had to gaze around/through other high rises, it was spectacular to see this beautiful Oahu landmark. The staff, as always, is friendly and courteous. The service is excellent and quick, which I appreciate. We live in Hawaii, so we've stayed at several hotels over the years, including 5-star hotels. The Aqua Palms may not be a 5-star hotel, but in my opinion, you can't get any nicer for the price.

See külastaja ei jätnud kommentaari.

We were there recently, and there were 2 elevator's open, so the wait was not too bad most the time. Everything else was nice. Our room was smallish, but had plenty of room for 2 people. Having a frig and microwave was fantastic! And $20 a day for parking is a crazy bargain in Waikiki. There's an IHOP in building (next to the lobby), and you are very close to the beach and Ala Moana. For what we paid, you can't ask for much more.

See külastaja ei jätnud kommentaari.

You can't stay anywhere for the what it cost at this hotel. The rooms were modern, clean and had the kind of convieneces you want when doing Waikiki on a budget. The Hotel is in a perfect location, between the Alamona shopping center(go right when leaving Hotel) and Waikiki beach (walk left) so we never even took "The Bus" this trip, except to Diamond Head which is too far a walk from any hotel. When you leave the Hotel there's a McDonalds and Subway to the right about a 100 yards and an ABC store to the left right around the corner (There's an ABC store on every corner) The only problem is the elevators are being worked on so get a lower floor is you can and don't want to wait to go up. Also remember, the first 4 or 5 floors are parking so the 3rd floor is actually the 8th floor. Walking down is not problem but after a day in the sun you may have to wait for an elevator. the pool didn't look very inviting and didn't notice anyone using it but hey you're in Waikiki, who uses the hotel pool. Overall a great experience. I'm a Hilton Gold member and I'm picky but I can spot a great deal and this hotel was it.

See külastaja ei jätnud kommentaari.

The hotel was nice and close to the beach. I was disappointed because parking was expensive and the elevators were down for maintenance for the whole stay. This caused waits of up to 25 mins for and elevator. But it was a nice hotel for the price.

The hotel was very nice and a very good value. I was impressed with our rooms cleanliness, niceness, and convenience. The only problem with the Hotel was the elevators, which are supposed to be in the process of being replaced. I had to climb 6 flights of stairs one day because I had already waited over 15 minutes for the elevators to pick me up at the 2nd floor... they always work at the main level and take you up, but getting down and getting from any other level up or down can be a real issue. I would suggest you call the hotel and ask if the elevators have been replaced, unless you like climbing stairs.

Great room for night before cruise. Small, no bathtub, but more than adequate for our purposes. Short walk across the street to beach. Got a great deal on a 24 hour hotels.com special!

Don't bother with the breakfast; go two doors north to W. Coffee Shop. Though not on the beach, it is still convenient to Waikiki. Try their fruit water at the front desk - delicious.

See külastaja ei jätnud kommentaari.

Rooms a bit cramped, but clean and refrigerator and microwave were a bonus. Nice T.V. Complimentary "breakfast" is only a muffin and fruit which can get monotonous after 3 days. But a great breakfast place on the street level at the corner. Great complimentary coffee in the lobby 24 hours. Bus service within a block or so of hotel is convenient, but slow. Learn routes and times and what $2 round trip in 3 plus hours. Not easy to get to Diamond Head by bus, but main attractions are accessible by bus if you wait long enough. ABC stores have 4 day bus passes that may be helpful.

It was a good, but not great hotel, but compared to the price at others in Waikiki it was excellent. A tad short on amenities, (small closet, no hot tub, etc) it also had some nice features like a mini fridge and microwave in every room which meant not having to eat out every meal, which is pricey in Hawai'i. Especially if you have a conference at the MUCH more expensive Hilton across the street, I recommend this highly. It was a 2 minute walk that saved $100 a night.

Nice staff, who were friendly and professional and offerd advice and directions when we needed it, Clean room with good facilities, free internet in the room which was excellent! Whilst we were there one of the lifts was broken which remained unrepaired for the whole six days, so it was very difficult to get a lift, if you were a less able bodied person then this would have been a bit of a nightmare. Even if it were fixed then I could imagine it would take an age to get a lift as there are only three. For the price this hotel is excellent but if you have problems getting around this might not be the hotel for you.

The elevator did not work. The room is not clean. The complimentary breakfast is not good.

pleasant room, friendly staff, easy walk to ala moana. great deal for the price.

See külastaja ei jätnud kommentaari.

We arrived at Aqua Palms late on Saturday night, were greeted like old friends, and quickly processed into our room. The hotel is an older building directly across from Hilton Hawaiian Village, with great access to the Waikiki area. Parking is available in the building and the room was quite comfortable. We tend to use hotels as a place for a good nights sleep, with our waking hours spent around the area. Aqua Palms was great for our purposes. The price obtained thru hotels.com is probably the cheapest available in Waikiki. I was very pleasantly surprised by how nice and how convenient it turned out to be!

We stayed in one of the Suites. It was an excellent gathering place for our family. Within walking distance of the beach and shopping areas! The only negatives are the cost of paying to park car in garage on top of hotel price and also the SLOW elevators.